Last Updated: July 1, 2024
This Privacy Policy ("Policy") describes the data that 1For LLC and its affiliates ("1For AI", "we", "our", or "us") collect and process about you. The Policy applies to all websites, mobile applications, and other digital products and services provided by 1For AI that are linked to this Policy, as well as to our offline services (collectively referred to as "Services"), unless otherwise specified. By using the Services, you agree to the terms of this Policy. If you do not agree with these terms, please do not use the Services.
Information We Collect
When you use our Services, we may collect various data about you. The types of information we collect depend on how you use our Services. Some of this data is necessary for us to provide the Services to you. If you do not provide this data or ask us to delete it, you may lose access to some of our Services. We collect information that you explicitly provide to us, data obtained automatically from your interactions with the Services, and information from other sources.We collect information directly from you when you use our Services, communicate with us, register an account, subscribe to our newsletters, or participate in promotions. Here are examples of information you might provide to us: Email address;Username; Payment information (through our payment service providers); Your user-generated content, such as chat communications, posted images, and Chat-bots; Content of communications with us. While providing this information is not mandatory, without it, some features of the Services may be limited or unavailable.
Automatically Collected Information
We, along with our third-party providers, including advertising networks and analytics services like Google Analytics, use various tracking technologies such as cookies and web beacons to collect information about your devices—computers and mobile devices that you use to access our Services. These technologies help us understand how you use the Services and improve their quality. We collect various data about your use of our Services, including: Your browser type; Internet Service Provider (ISP) or operating system; Domain name; Access time; Entry and exit pages; Number of page views; IP address; Unique device identifiers, for example, IDFA or Android ID; The version of the Services you are using; The type of device you are using. We also track when and how often you access the Services and how you interact with our site or app. This information, including data collected by our third-party providers, is used to analyze user behavior, including determining the most frequently used parts of the Services and user reactions to various interface elements. These data also help us evaluate the effectiveness of our advertising campaigns and perform other functions described in this Policy.
Use of Tracking Technologies
We and our third-party providers use cookies, clear GIFs, pixel tags, and other technologies to better understand user behavior, personalize preferences, conduct research and analytics, and improve our Services. These technologies help us tailor the Services to your needs, save your password in protected areas, track visited pages, and manage content. We also use these technologies in emails sent to our customers to track response rates, determine when emails are viewed, and check whether emails are forwarded.
Cookie Settings
Most web browsers automatically accept cookies, but you can configure your browser to reject cookies if you prefer. However, if you disable cookies, it may limit your ability to fully use our Services, as some features may not function properly. As new technologies are implemented, we may also collect additional information through other methods. For more information about cookies and how to adjust their settings, please visit https://www.allaboutcookies.org/. When you use our Services, we may collect general location information (e.g., approximate location derived from your IP address).
Information from Other Sources
We may also receive information about you from other parties. For example, another user may refer you to us. Additionally, we collect information through third-party social platforms such as Telegram or Instagram when you interact with our social media profiles.
Information Collection Through Third-Party Accounts
We may collect information about you when you connect your account to our Services through a third-party account, such as Google or Apple. This collection is done with your permission and includes data identifying your third-party account. We use this information to facilitate your connection to our Services. Connecting through a third-party account is not mandatory. You have the full right to grant or revoke your permission for access. You can revoke permission by changing the settings in the third-party account or through applications on your smartphone. We may retain the information we have previously collected about you even after you revoke permission.
How We Use Collected Information
We use your information for various purposes, including: Providing and administering Services;Personalizing Services to enhance your experience;Communicating with you, for instance, informing about new features of the Services or changes in policies;Responding to your inquiries, comments, and questions;Analyzing and improving the Services, including training our artificial intelligence models;Developing new programs and services;Detecting and preventing fraud and other unlawful activities;Protecting our rights and security, as well as the rights and security of our clients;Complying with legal obligations and requirements. We may also combine information received from you with data from other sources and aggregate or anonymize it for research and marketing. Anonymized or aggregated data may be used and disclosed by us for any purposes, including but not limited to research and marketing purposes.
When We Disclose Collected Information
We may disclose your information under any of the following circumstances:
Affiliates: We may share your information with our affiliated entities—organizations that either control us, are controlled by us, or are under common control with 1For AI. These affiliates may use the provided information in accordance with this Privacy Policy.
Service Providers: We may share your information with our employees, consultants, and other service providers who need access to such information to perform work on our behalf. This includes providers involved in data storage, payment processing, technical support, customer service, analytics, fraud prevention, legal services, and marketing.
Security and Protection of 1For AI and Others
We may disclose your information if we believe it is necessary to protect the interests of 1For AI or others. This may include: Protecting or enforcing our Privacy Policy, Terms of Service, or other agreements;Protecting the rights, property, or personal safety of 1For AI, our agents, affiliates, employees, users, and/or the public.
Advertising and Analytics
Currently, we do not engage in advertising, but in the future, we may share some of your information with advertising and analytical partners. This would be done to place advertisements on our behalf on the internet and to provide analytical services. These organizations may use cookies and tracking technologies to analyze data, measure content popularity, deliver targeted advertising, and better understand your online activity. If you would like to learn more about managing the use of information for advertising purposes, please refer to the section on online analytics and personalized advertising.
Legal Requirements
We may disclose certain information if it is necessary to comply with legal requirements. This may include cooperating with law enforcement or responding to legal requests such as warrants, subpoenas, court orders, or other legal demands.
Business Transfer
We may disclose your information during negotiations or upon the closing of transactions such as a merger, sale of our company's assets, financing, or acquisition of our business in whole or part by another company.
Your User Content
When you perform certain actions within our Services, it may make your content visible to other users. For example, if you create a Chatbot, we may make it accessible to all users of the Services. Also, if you participate in a group chat, your communications will be available to other chat participants, which may include both Chatbots and other users.
Other Disclosures with Your Consent
We may share your information with unaffiliated third parties if you consent to it. For example, when you recommend our Services to friends or acquaintances, you may direct us to disclose information about you to facilitate the recommendation.
Online Analytics and Personalized Advertising
Analytics
We use third-party web analytics services, such as Google Analytics, to understand how users interact with our Services. These providers use various technologies described in the "Automatically Collected Information" section to track how you use the Services, including the source of your visit to our site. This information is collected and analyzed by these providers to evaluate your use of the Services. We also use Google Analytics to analyze the effectiveness of our advertising. If you do not want your information to be used by Google Analytics, you can install a special browser add-on that blocks tracking—Google Analytics Opt-Out Browser Add-on.
Personalized Advertising
Currently, we do not engage in advertising activities, but in the future, we may allow third parties, including advertising networks, to use cookies and other tracking technologies to collect information about your use of our Services. The purpose of this is:To provide and optimize advertising content based on your previous visits to our site and other online services; To compile reports on interactions with advertising content and its impact on visits to our online services. We may also allow other non-affiliated parties, such as Google Analytics, to provide you with targeted advertising and access their cookies on your device. These parties may offer you the option to opt out of targeted advertising.
Your personalized advertising may be displayed in your web browser based on cookies linked to anonymized data derived from information you have provided us (e.g., your email). This data can be transferred to providers in an encrypted, unreadable form.
Managing Personalized Advertising
If you want to learn more about personalized advertising and how to control the use of cookies for marketing purposes, you can visit the following resources: Network Advertising Initiative (NAI) to opt-out of personalized advertising from participating companies; Digital Advertising Alliance (DAA) for similar opt-out settings; European Interactive Digital Advertising Alliance for users in Europe. To adjust your Google advertising personalization settings, visit the Google ad settings page. Please note that even if you opt out of personalized advertising, you may still see advertising that is not tailored to your interests. Also, we do not control third-party opt-out mechanisms and cannot guarantee their availability or reliability. If your browser rejects cookies, or if you delete cookies after setting your opt-out preferences, change your browser, or use a different device, your opt-out settings may no longer be effective.
Your Options
We provide you with options for managing the information collected:
Profile Information: You can deactivate your account or update your details via the profile page.Marketing Communications: You can unsubscribe from receiving marketing emails by following the instructions in those emails. However, please note that you may still receive important administrative messages from us, such as updates to our Terms of Service.
Cookies and Analytics: You can opt out of certain types of tracking and analytics by following the instructions in this Policy.
Rights Regarding Your Information: Depending on your jurisdiction, local laws may provide you with various rights regarding your personal information.
Here's what you can request from us:
Detailed Information: Obtain details about the categories of personal information we collect about you, the sources of that information, the purposes of collection, and the parties to whom that information is disclosed.
Access to Information: Request access to specific information we hold about you or receive a copy of that information.
Stop Marketing: Prohibit the processing of your information for direct marketing purposes.
Update Information: Update incorrect or outdated information.
Deletion of Information: Delete your information from our systems.
Restriction of Processing: Limit the ways we process and disclose your information.
Data Transfer: Transfer your information to a third party of your choice.
Opt-out of Profiling: Refuse the processing of your information for profiling if it leads to legal consequences.
Withdrawal of Consent: Withdraw your consent to the processing of your information. These rights are described in our Privacy Policy and may be exercised in accordance with local laws.
Appointing an Authorized Agent: You can designate an authorized agent to make requests on your behalf. To do this, you must provide the agent with signed written permission or a power of attorney. We may also request additional information to verify your identity before processing such requests.
Exclusions from Requests: Please note that some information may be exempt from your requests for legal reasons, such as to comply with legislation or to ensure the functioning of the Services. Deleting some information may result in the inability to use our Services.
Protection against Discrimination: You have the right to be protected from discrimination for exercising your rights, as provided by law.
Opt-Out of Targeted Advertising: You can choose to opt out of having your personal information processed for targeted advertising purposes. Instructions for opting out are available in the section on personalized advertising.
How to Exercise Your Rights: To exercise your rights or for more information, please visit https://support.1for.ai. We take steps to verify your identity and requests to protect your privacy and security. If we are unable to confirm your identity, our response to your request may be limited.
Right to Appeal: In accordance with applicable law, you may have the right to appeal our decision if your request is denied. We will provide information on how to use this right in our response to your request in the event of a denial.
Regional Information Disclosures and Rights: Additional privacy provisions are provided for residents of Georgia (the country), the European Economic Area, the United Kingdom, and California, which take into account local legal requirements. These additional provisions can be found in the "Regional Privacy Provisions" section.
Regional Privacy Disclosures
Data Protection Rights for Residents of Georgia
Role of 1For AI
As a data controller, we are responsible for protecting your information in accordance with the laws of Georgia.
Legal Basis for Data Processing
Contract: Processing data to fulfill our contractual obligations. Consent: Using your data with your permission for specific purposes. Legitimate Interests: Processing data to improve services and ensure security.Legal Requirements: Complying with applicable laws and responding to law enforcement requests.
Complaints
You have the right to file a complaint about data processing by contacting us or local regulatory authorities.
Rights of Residents in the European Economic Area and the United Kingdom
Role of 1For AI
In the context of the General Data Protection Regulation (GDPR), 1for AI acts as a data controller. This means we are responsible for the decisions about collecting, using, and disclosing your personal data.
Legal Basis for Data Processing
Contractual Obligations: We process your data to fulfill our contractual obligations to you. With Your Consent: We may use your data with your permission when required by law. Legitimate Interests: We process data based on legitimate interests, such as improving our services, promotional activities, and ensuring security, making sure this does not infringe on your rights. Compliance with Legal Requirements: Sometimes we need to process your data to comply with legal requirements.
Filing Complaints
You have the right to lodge a complaint with the appropriate regulatory authority if you believe the processing of your data violates the GDPR. However, we ask you to contact us first so we can attempt to resolve your issue.
Rights of California Residents
Overview
1For AI acts as a data controller and is responsible for collecting, using, and disclosing your personal and sensitive information. This Policy explains the categories of personal data we collect and disclose for business purposes as defined by the California Consumer Privacy Act (CCPA).
Categories of Personal Information We Collect
Identifiers (e.g., names, email addresses);
Financial information;
Commercial information;
Online activity data;
Geolocation data;
Audiovisual data;
Logins and passwords;
Other sensitive data you may provide.
How We Use Your Information
We use the information collected to deliver our services, for marketing and analytical purposes, and to comply with legal requirements.
Sources of Information Collection
Directly from you; Through the use of our services; From third parties, such as other users and non-affiliated parties.
Right to Opt-Out of Sale and Distribution
The CCPA provides specific rights regarding the sale or distribution of your personal information. We may distribute certain identifiers and information for advertising our services on other sites through third parties. You can opt-out of such distribution using the available tools for opting out of personalized advertising.
Child Data Protection
We do not sell or distribute the personal information of children under the age of 17.
Do Not Track Disclosure
Currently, we do not support the Do Not Track (DNT) setting as industry standards for DNT have not been established. This means we continue to collect information about your online behavior even when a DNT setting is activated in your browser.
Retention of Your Personal Information
Details on how we store your personal information can be found in the corresponding section below.
CCPA Rights
Residents of California have the right to request information about how we use and disclose their personal and sensitive personal information, as described in the "Rights Regarding Your Information" section. The CCPA also provides the right to limit the use or disclosure of your sensitive personal information for certain purposes. We commit to not using or disclosing your sensitive personal information beyond those purposes from which you cannot opt-out under the law.
Childs Privacy Age Restrictions
Our Services are not intended for children under the age of 17. Residents of the European Economic Area must be at least 17 years old to use our Services. The use of our services by persons younger than the specified ages is prohibited by our Terms of Service.
Policy Violation Actions
If we discover that a child under the age of 17 has provided us with personal information without appropriate parental consent, in accordance with the Children's Online Privacy Protection Act (COPPA), we will immediately close the account and delete such information. We may retain some data internally, if permitted by law, for purposes specified in our Privacy Policy.
Security Protection Measures
We implement various technical, administrative, and physical safeguards to protect your personal information from loss, misuse, and unauthorized access, alteration, or destruction.
Security Limitations
Despite our efforts, data transmission over the Internet or email cannot be absolutely secure. There is a risk that information can be intercepted, compromised, or lost. We cannot guarantee the complete security of your information and do not commit to providing absolute protection.
Data Retention
General Principles
We retain your information only as long as necessary to fulfill the purposes for which it was collected. Retention periods depend on the purposes of using the data and your privacy settings. After this period, the information may be deleted or aggregated. Additionally, we may retain data to comply with legal requirements, resolve disputes, and fulfill agreements.
Popular Chatbots
If a chatbot you created and designated as "Public" becomes popular, we may retain its characteristics to maintain its activity on our Services even after your account or data is deleted. This is done to ensure a continuous experience for other users. If you do not want your information retained in this context, please do not include personal data in the content of public chatbots.
Consent to Data Transfer Global Processing
Our Services are global, and your information may be stored and processed in the United States and other countries. Data protection laws in these countries may differ from those in your country and may allow access to data by law enforcement and national security agencies.
Your Consent
By using our Services or providing us with your information, you consent to the collection, processing, storage, and transfer of your data to the United States and other countries. Privacy laws in these countries may not be as comprehensive or equivalent to those in your country of residence or citizenship.
Third-Party Website Links
Our Services may contain links to third-party websites or services. We are not responsible for their content or practices. The collection, use, and disclosure of your information by these third parties are governed by their privacy policies, not ours. We strongly recommend that you review their privacy and security policies before providing them with your information.
Changes to This Policy
We may modify this Policy to reflect changes in legislation, our information processing practices, or the functionalities of our Services. We will indicate the date of the last update of this Policy. If we make substantial changes, you will receive an appropriate notification in accordance with legal requirements. By continuing to use the Services, you acknowledge that you have read and understood the latest version of this Policy.
Contact Us
If you have any questions about our Privacy Policy or information processing practices, please visit our Support Center and submit a request at support.1for.ai. You can also email us at: support@1for.ai.
